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Apolla FAQ's and Help logo

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Care Questions:

Questions about how to take care of your Apolla Socks

Can I wash my Apolla socks WITH grip?

Yes…you can launder your Apolla socks using gentle cycle, low tumble dry…no harsh detergents or fabric softeners. Stain remover works well. Because Apolla socks are antimicrobial and moisture-wicking, you do not have to launder them as often (testers

Will my Shocks shrink when I wash them?

We have found that washing your Shocks with the recommended wash settings actually makes them feel and perform even better. The specialized yarns used in the construction of our Shocks make it so the Shock forms to your foot more with each wash and w

Can I wash my Shocks?

YES! In fact they get more comfortable with wearing and washing. You will notice they start to form to your foot for a custom fit. However, it is important you take care of your Shocks and wash them properly. See care instructions.

What are the care instructions for my Shocks?

Wash with warm water in a gentle cycle, with no fabric softener. Low tumble dry, no fabric softener sheets.You will get the best results if you wash and dry in your Apolla mesh bag.Your Apolla mesh bag is also great to store your Shocks, allowing the

There are strings on my Shocks, what should I do?

With high-compression garments, there is a lot of yarn compressed into a small area. With wear and tear, this may cause some strings to pop to the outside of the Shock when they would typically be on the inside. PLEASE DO NOT PULL ON THE STRINGS! Sim

The bottom of my Shocks are pilling, is this normal?

Apolla Shocks are made with high quality performance yarns to create long lasting, durable, and effective supportive socks. However, when worn in shoes or carpet pilling may occur. This does not lessen the effectiveness of the support for the recomme

How durable are the Shocks?

Apolla is very proud of how durable our Shocks are! They are highly engineered socks made with high-quality yarns that make them highly effective but also durable! Depending on your proper care (you keep your toenails short, you follow the recommende

When should I replace my Shocks?

Remember: To keep your body feeling strong and fine…Replace your Shocks every 6-9!Just as running shoes need to be regularly replaced to continue to properly protect and support you, Apolla’s compression will lessen with time, wear, and tear! We reco

How can I prevent holes in my Shocks?

Keep your toenails clipped shortDo not wear the Shocks on concrete, or surfaces that may snag the ShocksClip the package Insert off of the Shocks, DO NOT PULL THE SHOCKS OFF OF THE BACKING THE SHOCKS COME WITHWash the Shocks with proper care instruct

Will my Shocks shrink when I wash them?

We have found that washing your Shocks with the recommended wash settings actually makes them feel and perform even better. The specialized yarns used in the construction of our Shocks make it so the Shock forms to your foot more with each wash and w

My Joule Shock has stretched out too much, what do I do?

Put it through a gentle wash and dry cycle. It will bounce back to the proper shape.